Whether it's a question about how a feature works or something that needs a fix, reach our team directly and we'll get back to you.
DockRelayX support goes straight to our team — email us and you'll hear back from someone who knows the platform, not an automated response.
CEO / DeveloperDockRelayX
After you request a demo, our team walks through setup with you — adding your sites, doors, and staff logins so the board reflects your operation from day one.
Yes — the multi-site dashboard rolls up every terminal into one view, while each site keeps its own live board and reporting.
Email support with the site name, the trailer or door involved, and what you expected to see — our team will look into it right away.
Yes — Professional and Enterprise plans include onboarding support to get new staff comfortable with the board, quick actions, and reporting.
Yes — every entry, status change, and report is stored and retained so your activity log stays intact and auditable.