DockRelayX — connected dock and yard operations. Real-time visibility, connected workflows, smarter decisions, stronger partnerships.
Dock & Yard Operations Platform

The command center for every dock door and every trailer.

DockRelayX replaces radios, phone tag, and shared spreadsheets with one live board that answers the questions your yard asks all day: where's the trailer, what door is it on, and what needs attention next.

LiveDoor & yard status board
Multi-siteOne dashboard, every terminal
AutomatedScheduled reports, no spreadsheets
Our Mission
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To simplify dock and yard operations by connecting people, equipment, and information through one real-time platform.
DockRelayX by ACG
The cost of doing it the old way

Manual yard operations aren't free — they're just invisible on the P&L.

Published research on yard and dock operations puts real numbers on what spreadsheets, whiteboards, and radios actually cost a facility.

40%

of a yard manager's day can go to manually re-checking and updating trailer locations that are already stale by the time they're recorded.

32%

of a driver's time in the yard is spent just searching for the right trailer — not moving freight.

~62%

average dock utilization without automated scheduling, leaving a large share of dock capacity sitting idle.

$75–150

typical detention cost per hour, per trailer — a routine 30-minute delay across a busy yard adds up fast.

82%

average location accuracy in yards still running manual processes — warehouses using real-time systems reach 99%.

Based on published industry research on yard and dock operations.

The problem

Dock operations run on radios, phone calls, and guesswork.

Without a shared, real-time view, every "where's my trailer" question turns into a walk across the yard or a round of calls — and small delays quietly become missed appointments.

No shared visibility

Door status lives in someone's head, a whiteboard, or a spreadsheet that's already out of date by the time anyone opens it.

Constant phone tag

Dispatch, dock, and yard staff burn hours a day just relaying updates that a live board could show automatically.

Exceptions slip through

A late trailer or a door that's needed a temp check for an hour doesn't raise a flag on its own — someone has to notice.

Live Board

Every door, every trailer, sorted by what happens next.

The board is ordered by plug time, not door number — so the next thing your yard needs to act on is always at the top, color-coded from Scheduled through Departed.

  • Real-time status from Scheduled → Precooling → Plugged In → Pull → Departed
  • Priority flags surface urgent loads without losing the schedule
  • Refreshes on its own, so it works as a shared live view on any screen
Warehouse worker operating a forklift near loading dock racking
Operations staff member reviewing live data on a tablet
Find Anything, Instantly

Search every trailer, at every site, from one search bar.

Type a trailer number, carrier, door, store, or yard bay and DockRelayX searches across your whole operation at once — not just the board you happen to have open.

  • One search, every terminal — no more guessing which board a trailer is on
  • Jump straight to an entry's detail from the result
  • Full activity log — every action timestamped and attributed
32% of a driver's yard time goes to just searching for a trailer, industry research shows — instant search is built to take that time back.
Everything in one platform

Built around how a dock and yard actually run.

From the first appointment to the departed trailer, DockRelayX keeps every site on the same page.

Live Door & Yard Board

A shared, always-current view of every door and every trailer, color-coded by status and sorted by what's next.

Instant Trailer Search

Find any trailer, carrier, or load across every site in seconds — no more calling around the yard.

Priority Flagging

Flag the loads that need attention first, without losing their place in the schedule.

Automated Reporting

Scheduled site and staff reports delivered on their own — no more building the same spreadsheet every week.

Multi-Site Dashboard

Roll up KPIs across every terminal to see how the whole operation is running, not just one yard.

Audit-Ready Activity Log

Every status change is timestamped and attributed automatically, so accountability is never a guess.

Why it matters

Faster answers mean better service to the customer.

Every feature in DockRelayX supports one outcome: your team can answer "where's the trailer," "is the door available," and "what needs attention" instantly — without a phone call, a radio, or a walk across the yard.

  • Fewer phone calls and radio checks between dispatch, dock, and yard
  • Faster decisions — see an exception the moment it happens
  • Built-in accountability, with every action attributed automatically
  • One system of record instead of scattered spreadsheets and notes
Industry research points to roughly a third of driver time and up to 40% of gate and yard-manager time going to exactly this kind of manual busywork — not moving freight.
Aerial view of an organized shipping container yard

See DockRelayX running on your own dock and yard.

Walk through the live board, reporting, and multi-site dashboard with our team — no obligation, just a look at how it fits your operation.